Mighty Energy Solutions has always been about providing direct, person-to-person customer service, and affordable, effective, and durable products that help reduce carbon emissions and save energy. And, with more and more of us working from home, we are looking to improve our spaces. However, with the safety concerns and precautions needed to shop face-to-face in a showroom, online shopping for durable goods and large appliances has increased significantly. And, even as we come out of this unprecedented global crisis, the new level of online shopping is unlikely to revert to pre-pandemic levels.
The good news is that shopping online is better for the environment and our schedules. Online purchases are delivered directly to customers by well-established shipping companies specializing in efficient logistics. The number of cars, borrowed pick-up trucks, etc. driving from showroom to showroom, and carting items home has decreased substantially. This saves people a great deal of time. And has reduced the amount of fuel burned and carbon emissions associated with going out shopping and getting our purchases to our homes.
However, between huge, impersonal platforms such as Amazon, and so many products coming from overseas, working directly with human beings – let alone the same person from inquiry about the products to final delivery – is becoming the exception rather than the rule. And, we have all been made aware of the supply chain issues, increased likelihood of shipping delays, higher rates of damage in transit, and all the rigmarole involved in returning or exchanging products that are either not working properly or not the right fit for the job.
So, when you can call and/or email an actual human being who offers you professional guidance and solid customer service, and who will stick with you throughout the process, it can be a big relief. Mighty Energy Solutions is proud to be among the companies – often small businesses – who have always offered this level of quality service and support.
If you need a new heating system for your remodel, renovation, new build, or just an upgrade of your old system, call us at 206.880.1558 or email us at firstname.lastname@example.org to find more about what we can do for you. We will always work to find you the best solution for your project. And we are always happy to assist you every step of the way.